BASE ONE
A SAFE BASE FOR A BETTER FUTURE
Specialist Accommodation Management and Support Providers
More than just a roof
Base One provides safe, stable and well-managed temporary accommodation for people experiencing homelessness and multiple complex needs across Brighton & Hove, Adur & Worthing, Arun and the wider South Coast. Our work sits at the intersection of housing, safeguarding and trauma-informed support, ensuring that every placement is managed with consistency, dignity and a deep understanding of the challenges people face when they arrive in crisis.
We support individuals who are navigating homelessness, mental health difficulties, neurodiversity, emotional distress, substance use, domestic abuse and the wider instability that comes with long-term adversity. Our mission is simple: provide safe housing, stabilise lives and create the foundations for recovery.
Alongside accommodation management, we also operate Base One Response, our dedicated 24/7 stabilisation and incident-response service, ensuring that risk is managed proactively, welfare is prioritised, and residents receive the right support at the right time.
Base One works hand-in-hand with local authorities, care providers, the NHS, domestic abuse services and community partners. Together, we create safer placements and better outcomes.
Trauma Informed Practice
Trauma-informed practice isn’t an add-on for us, it is our entire foundation.
We recognise that trauma changes the way people think, act, regulate emotion and respond to stress. For some, trauma leads to withdrawal; for others, to heightened anxiety, frustration or seemingly “challenging” behaviour. We do not take these reactions personally. We interpret them, understand them and respond with compassion and clarity.
In practice, this means we:
prioritise emotional and physical safety
communicate clearly and predictably
avoid confrontation where possible
reduce environmental triggers
support people to regulate, not escalate
offer choices wherever appropriate
hold boundaries calmly and consistently
shape routines that feel manageable rather than overwhelming
We also recognise the overlap between trauma and neurodiversity. Many residents have unrecognised ADHD, autism or learning differences, and our staff adapt their communication and environment accordingly.
A trauma-informed service reduces evictions, minimises crisis, improves engagement and strengthens outcomes. It also protects staff from burnout and supports safer, more stable placements.
What we do
Services
BASE ONE provides high-quality temporary and emergency accommodation with a 24/7 mobile support service.
Base One serves Brighton & Hove, Adur, Worthing, Littlehampton, Bognor, Mid Sussex and surrounding areas. We work closely with local homelessness teams, community safety units, domestic abuse services and health partners to ensure that placements are appropriate, supported and well-monitored.
As our service expands, we are able to mobilise new properties and response coverage across wider parts of Sussex where required.
High Quality Housing
Safe homes require strong infrastructure. Base One delivers full property management, including maintenance, repairs, void management, compliance checks, refurbishments and ongoing quality assurance. We ensure that all homes meet the standards required for temporary accommodation and that issues are resolved quickly and professionally.
Our compliance team manages everything from fire safety and electrical certification to HMO standards, ensuring that every property is safe for residents and fully aligned with regulatory expectations.
Client Support
Many of the individuals we house have experienced significant trauma, domestic abuse, mental ill-health or substance misuse. Others live with neurodiversity — ADHD, autism, sensory sensitivities, learning differences, which affects how they communicate, regulate emotions and respond to stress.
We adapt our approach to each person. This may mean slowing conversations down, creating more structure, reducing environmental triggers, or explaining expectations in simple, predictable steps. Our goal is to lower distress, build trust and enable engagement.
Residents are never judged for the challenges they arrive with. We meet people where they are, and support them towards where they want to be.
Response
The out-of-hours period is where many services struggle. But for us, it’s where we excel. Base One Response operates 24 hours a day, seven days a week, providing rapid response to incidents, welfare checks, de-escalation support and property safety.
Our officers are SIA licensed, trained in trauma-informed practice, and experienced in managing high-pressure situations with calmness and clarity. Whether attending a property in crisis, responding to concerns from neighbours, managing conflict or supporting emotionally distressed residents, our focus is always on safety, dignity and stabilisation.
This service reduces risk for local authorities and support agencies, ensuring no one is left unsupported during evenings, nights or weekends.
Our clients and partners
More than just a roof